Privacy Policy

Effective Date: 10.05.2025

At NADClinicPro, your privacy and data protection are of utmost importance.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following personal data:

  • Name, email address, and phone number

  • Shipping and billing address

  • Payment information (processed via secure third-party providers)

  • IP address and browsing behavior on our website

  • Communication history (e.g., emails, chat inquiries)

We do not store full credit card details.
All payments are processed securely through verified third-party services (e.g., Stripe, PayPal).

2. How We Use Your Information

Your personal data may be used to:

  • Process and ship your orders

  • Provide customer support and respond to your inquiries

  • Send transactional or promotional communications (only with your consent)

  • Improve our website functionality and customer experience

  • Comply with applicable legal and regulatory requirements

3. Cookies & Tracking

We use cookies and analytics tools (such as Google Analytics) to better understand how users interact with our website and to enhance your browsing experience.
You may disable cookies via your browser settings; however, some site features may not function properly if cookies are disabled.

4. Third-Party Disclosure

We do not sell, rent, or trade your personal information.
We only share data with trusted third parties, including:

  • Payment processors (for secure transactions)

  • Shipping and logistics partners (for global delivery from our European distribution center)

  • Legal or regulatory authorities when required by law

All third parties are required to comply with GDPR and international data protection standards.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal, tax, or accounting obligations

You may request deletion of your personal data at any time (see Section 7).

6. Data Security

We apply appropriate technical and organizational safeguards to protect your personal data against unauthorized access, loss, alteration, or misuse.
While we strive to maintain high security standards, please note that no online system is completely risk-free.

7. Your Rights (GDPR & UK Compliance)

If you are located in the European Union or the United Kingdom, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict data processing

  • Withdraw consent at any time

  • File a complaint with your national data protection authority

To exercise your rights, please contact:
📧 privacy@nadclinicpro.com

8. International Transfers

Our NAD+ products are U.S.-origin, but we operate globally and ship from our European logistics center.
As part of this international operation, your data may be transferred and processed outside your home country.
All such transfers are carried out under legally recognized safeguards (e.g., EU Standard Contractual Clauses).

9. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 info@nadclinicpro.com
🌐 www.nadclinicpro.com